Privacy Policy
Last Updated: February 10, 2024
Karley (“KARLEY,” “we,” “us,” or “our”) is committed to protecting the privacy and security of the personal information (“Information”) collected from users of our website and mobile application (collectively, the “Site”). This Privacy Policy outlines how we collect, use, store, and share Information to ensure transparency and demonstrate our commitment to privacy best practices.
By accessing or using the Site or any related services (collectively, the “Services”), you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.
1. Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website at karley.com, and we encourage you to review this page periodically. Continued use of the Services after changes are posted constitutes your acceptance of the revised policy.
2. Information We Collect
We collect the following types of Information:
Voluntarily Provided Information
Information you submit to us, such as your name, address, email address, billing details, and payment information, typically when making purchases or creating an account.
Automatically Collected Information
Data collected via cookies, server logs, and third-party tracking technologies, including your IP address, browser type, and device information.
User-Generated Content
Information you provide as part of using the Services, such as content related to your research (“User Content”).
Customer Support Data
Information you provide when contacting us for technical or customer support.
Note: You are the source of the personal data you provide. All content you upload remains your property—we do not use or share your content without your consent.
3. How We Use Your Information
We use your Information to:
Provide, operate, and maintain the Site and Services.
Process transactions and manage billing.
Improve and analyze usage of the Site and Services.
Send promotional materials, surveys, and updates (you may opt out).
Respond to support inquiries.
Comply with legal obligations.
Facilitate webinars and workshops.
We do not sell, rent, or lease your personal information. However, we may transfer Information in the event of a merger, acquisition, or other corporate transaction. You will be notified of any material changes or additional disclosures.
4. Legal Bases for Processing (EU/EEA Users)
We process your Information based on:
Your explicit consent.
Our legitimate interests (e.g., analytics, service improvement).
Contractual necessity (to deliver Services).
Compliance with legal obligations.
5. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons) to:
Facilitate Site functionality.
Analyze usage and traffic (e.g., via Google Analytics).
Track referrals and improve services.
You can manage or disable cookies via your browser settings. Note that disabling cookies may limit certain Site functionality. KARLEY does not respond to Do Not Track (DNT) signals.
6. Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from anyone under 13 without verified parental consent. If such data is inadvertently collected, we will promptly delete it.
7. Your Rights
Under the EU General Data Protection Regulation (GDPR), you have the right to:
Access your Information.
Correct inaccuracies.
Request deletion.
Restrict or object to processing.
Data portability.
Not be subject to automated decision-making.
File a complaint with a data protection authority.
Under California Law (CCPA/CalOPPA), you have the right to:
Know what personal information we collect and how it’s used.
Request disclosure of third-party data sharing.
Request deletion of your personal data.
Not be discriminated against for exercising privacy rights.
To exercise your rights, contact us at support@karley.com. We will respond within the timeframes required by law (typically 45 days).
8. Data Security
We implement industry-standard physical, technical, and procedural safeguards to protect your Information. This includes Secure Socket Layer (SSL) encryption for data transmission.
9. Data Retention
We retain your Information for as long as your account is active or as needed to provide Services, and for up to 10 years thereafter, unless a longer period is required by law.
10. International Data Transfers
KARLEY is based in the United States. By using the Services, you consent to the transfer and processing of your Information in the U.S., which may not offer the same level of data protection as your home country.
11. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external websites you visit.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
📧 support@karley.com
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